AVEVA Plant SCADA

Customer voice & ideas portal

Cannot access AEL UI when customer SMS port is used

When installing AEL version 4.0.1 and activating secure mode, if a non-standard SMS port is used, the URL becomes unreachable. Although the manual provides steps to address this issue, it would significantly improve user experience if this configuration could be handled automatically during installation or setup.

I want to bring to your attention that IMS 3294656 / CR-155344 already exists for the enhancement request regarding secure mode in AEL 4.0.1 and non-standard SMS ports. Additionally, I want to emphasize that more customers are expressing a need for this enhancement.


  • Peter Chung
  • Nov 26 2024
  • Submitted
Idea business value

Better customer experience

Idea priority 3 – Some use to my company
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